Privacy Policy for Sweet Rides OBX (rideobx.com)
This Privacy Policy explains how Sweet Rides LLC, operating as Sweet Rides OBX (“we,” “us,” or “Company”), collects, uses, and protects your personal information when you use our website, rideobx.com, or our services.
1. Information We Collect
Personal Information: When you book a rental or contact us, we collect your name, email address, phone number, and payment details.
Technical Data: We may collect your IP address and browser information to improve our services and detect spam.
Cookies: Our website uses cookies to enhance your experience (e.g., login cookies to save your details, temporary cookies to check browser compatibility). You can disable cookies, but this may limit website functionality.
2. How We Use Your Information
We use your information to:
Process and manage your bike rental bookings.
Send you text and email notifications about your rental, delivery, and pickup (with your consent).
Improve our website and services.
Comply with legal obligations.
3. Third-Party Services
Our website may include embedded content (e.g., videos, images) from other sites, which may collect data or use cookies as if you visited those sites.
4. Data Retention
User profile data (if you register) is stored until you request deletion, except for data we must keep for administrative, legal, or security purposes.
If you request a password reset, your IP address may be included in the reset email.
5. Your Data Rights
Under the North Carolina Consumer Privacy Act, you have the right to:
Request an exported file of your personal data.
Ask us to delete your personal data (except data we must retain for legal or administrative purposes).
Contact us at george@rideobx.com to exercise these rights.
6. Data Sharing
We do not share your personal data with third parties except:
As required by law.
To process payments (e.g., with payment processors).
7. Data Security
We implement reasonable measures to protect your data but cannot guarantee absolute security due to the nature of online transmissions.
8. Changes to This Policy
We may update this Privacy Policy. The current version is posted on rideobx.com.
Contact Us
For questions about this Privacy Policy, contact:
Email: george@rideobx.com
Phone: (252) 619-8329