Terms and Conditions
Sweet Rides LLC, operating as Sweet Rides OBX (RideOBX.com), provides bike rental services subject to the following Terms and Conditions. By renting a bike or accessory from us, you agree to be bound by these terms, including the Waiver and Release below. You must check the box agreeing to these Terms and Conditions at checkout to complete your booking.
1. Rental Agreement
The rental of bikes and accessories is subject to availability and our approval. Rentals are for the agreed-upon delivery and pickup dates selected at booking. Extensions may be granted based on availability at the standard rental rate, subject to our approval.
2. Delivery and Pickup
Bikes and accessories are delivered and picked up within the Outer Banks, North Carolina. You are responsible for ensuring the equipment is available for pickup at the agreed-upon location and time. There are no geographic restrictions on usage, provided it complies with local laws.
3. Cancellations
Cancellations are accepted by phone at (252) 619-8329 up to 24 hours before the scheduled delivery date. Cancellations within 24 hours may not be refunded, at our discretion.
4. Payment
Call (252) 619-8329 to pay with cash upon delivery. For online orders the full payment is due at the time of booking via accepted payment methods (e.g., major credit cards). No deposits are required. If damages occur, you may be charged after pickup for the cost of repairs or replacement, as outlined in Section 5.
5. Damage and Loss
You are responsible for the bike and accessories during the rental period. Damage fees may be charged for destruction or damage beyond normal use, wear, and tear. Loss or theft must be reported immediately to (252) 619-8329, and you may be charged the full replacement cost.
6. Eligibility and Safety
Customers must be 16 years or older to rent or operate electric bikes, per Outer Banks law. Anyone may rent classic cruisers. Riders under 16 must wear a helmet, as required by local law. You are responsible for complying with all applicable safety and traffic regulations.
7. Proper Use
You agree to use bikes and accessories safely and in accordance with local laws. Fat tire e-cruisers may be ridden on beaches, but riding on difficult trails is at your discretion and risk. Bikes must not be used for racing or stunts.
8. Maintenance
If maintenance is needed during the rental period, contact us at (252) 619-8329 during business hours. You are not responsible for normal maintenance but must report issues promptly.
9. Force Majeure
In the event of weather or unforeseen circumstances preventing rental use, we may, at our discretion, allow date changes (subject to availability) or issue refunds.
10. Privacy and Communications
We collect personal information for bookings, as outlined in our Privacy Policy. By agreeing to these Terms, you consent to receive text and email notifications regarding your rental, delivery, and pickup.
11. Waiver and Release
By checking the box at checkout, you agree to the following Waiver and Release, which affects your legal rights. Read it carefully:
WAIVER AND RELEASE OF LIABILITY
I, the undersigned, being above age eighteen, or the parent or legal guardian of a participant under age eighteen, in consideration of the services of Sweet Rides LLC, dba Sweet Rides OBX, the rate charged, and the right to engage in bike rental and related activities (“Activities”), hereby acknowledge, agree, and covenant with Sweet Rides LLC and its employees, agents, and contractors (“Releasees”) on behalf of myself, my heirs, assigns, personal representatives, and next of kin:
- Acknowledgement of Risk: I acknowledge that the Activities bear known and unanticipated risks, including injury, death, illness, or damage to myself, my property, or third parties. I understand the nature of cycling, am in good health, and agree to comply with participation terms.
- Acceptance of Risk and Responsibility: I understand that cycling involves risks of property damage, serious injury, or death, which may result from my actions, others’ actions, conditions, or negligence of the Releasees. I accept and assume all risks arising from my participation.
- Release and Indemnity: I release, discharge, and agree not to sue the Releasees for any liability, claims, or damages caused by their negligence or otherwise. If I or anyone on my behalf makes a claim against the Releasees, I will indemnify and hold them harmless from litigation costs. I agree to reimburse Sweet Rides LLC for any property damage caused by my participation. My participation is voluntary.
- Compliance with Policies: I agree to abide by Sweet Rides LLC’s policies and staff instructions. Failure to comply may result in termination of my participation without refund. Use of drugs or alcohol is prohibited and grounds for immediate removal. I accept responsibility for any rescue or transportation costs due to noncompliance.
- Media Consent: I consent to the use of photographs, videos, or other media taken of me for promotional purposes without compensation or ownership rights.
My agreement to this Waiver is freely given, without inducement, and intended as a complete release of liability to the greatest extent allowed by law. If any portion is unenforceable, the remaining portions remain in effect. This agreement is governed by the laws of North Carolina.
For participants under 18, a parent or legal guardian must -must agree to this Waiver at checkout or via a separate process.
12. Governing Law
These Terms and Conditions are governed by the laws of North Carolina. Any disputes will be resolved in the courts of Dare County, North Carolina.
13. Changes to Terms
We reserve the right to update these Terms and Conditions. The current version is posted on RideOBX.com.
14. Contact Information
- Email: [email protected]
- Phone: (252) 619-8329